Cancelation policy

In the event that your flight does not take place...


Our helicopters are fully insured. We are also fully insured for third party risk and liability (NZ $20million cover), US$350,000.00 any one occurrence and NZ$100,000.00 per passenger seat.

Additional insurance cover may be arranged on the full cost of goods carried (optional extra). Waiver of Subrogation option upon request.


The Civil Aviation Authority issued licenses to Southern Lakes Helicopters to undertake all forms of air transport operations. Southern Lakes Helicopters CAA License Number: 12996

Both companies are members of the Aviation Industry Association and hold licenses and permits to operate in Fiordland National Park and Conservation areas of Fiordland, Southland, Otago and Mt Aspiring National Park.

Southern Lakes Helicopters is proud to be a member of the Lakes District Air Rescue Trust Team for over 15 years.

Southern Lakes Helicopters holds concessions to operate in World Heritage Area Fiordland National Park and Southland/Otago Conservation areas. We can assist in obtaining permits to other locations.